2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address.
- Travel Information: Passport details, travel preferences, booking history.
- Payment Information: Credit card details or other payment information.
- Demographic Information: Age, gender, nationality.
- Communication Information: Correspondence with us, including emails and messages.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide travel booking and related services.
- To process payments and refunds.
- To send you updates, newsletters, and marketing communications.
- To improve our services and customize your travel experience.
- To comply with legal obligations.
4. Disclosure of Information
We may share your personal information with:
- Travel suppliers, airlines, hotels, and transportation providers.
- Payment processors for payment processing.
- Marketing and advertising partners.
- Legal authorities if required by law.
5. Your Choices
- Access and update your personal information.
- Opt out of marketing communications.
- Delete your account (subject to applicable laws).
6. Security Measures
We take reasonable measures to protect your personal information from unauthorized access or disclosure.
Cancellation/Change of Date/Refund Policy
1. Booking and Cancellation
1.1. Booking Confirmation: All bookings made through Sahiwal International Travel and Tours are subject to availability and confirmation by our suppliers. Your booking is confirmed once we receive payment and issue a confirmation email.
1.2. Cancellation: Cancellation policies vary depending on the travel supplier, such as airlines, hotels, and tour operators. We will inform you of the applicable cancellation policy before you make a booking.
2.1. Refund Eligibility: Refunds are subject to the cancellation policy of the respective travel supplier. If a refund is applicable, it will be processed in accordance with their terms and conditions.
2.2. Processing Time: Refunds may take up to [number of days] to process, depending on the supplier’s policies and the payment method used.
2.3. Service Fees: Sahiwal International Travel and Tours may charge a service fee for processing cancellations and refunds. This fee is non-refundable.
3. Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at Contac Us page.
Please customize these policies to reflect the specific practices and regulations relevant to Sahiwal International Travel and Tours. Additionally, consider seeking legal advice to ensure compliance with applicable laws and regulations.
Sahiwal International Travel and Tours have ambition to serve the clients in best possible manners.